What We Offer

Services

Comprehensive PointClickCare training tailored to your facility's needs, schedule, and staff experience level — delivered virtually nationwide or on-site regionally.

Training Packages
01 Training

Foundations

A focused 4-hour PCC training session for licensed nursing staff — covering the core documentation workflows staff use every shift.

What's Included
One 4-hour session, up to 10 participants
Clinical dashboard, eMAR & orders
Progress notes, assessments, tasks & more
Take-home reference guide & 30-day follow-up
02 Training

Foundations Plus

A comprehensive 4-session program — includes a deeper dive into clinical content, eMAR, orders, incident documentation, and real-life scenario practice.

What's Included
Four 4-hour sessions, up to 10 participants
All Foundations content plus Careplan & incident reporting
Incident documentation
Real-life scenarios & knowledge evaluation
03 Training

Leadership Essentials

A 3-hour PCC training session for DONs, ADONs, Unit Managers, Supervisors, and charge nurses — focused on reporting, compliance monitoring, and leadership dashboards.

What's Included
One 3-hour session
Advanced reporting
Compliance monitoring
Orders management reports & leadership dashboards
Additional Services
04 Add-On

Build & Configuration

Configure and optimize your PCC environment — system setup, careplan library builds, order templates, and custom assessments built around your facility's workflows.

What's Included
System configuration & setup
Careplan library build & customization
Order templates & Batch Order Set Creation
Custom assessment builds
05 Add-On

Survey & Audit Preparation

Pre-survey readiness focused on documentation integrity and common PCC-related deficiency areas — so your team is ready before surveyors walk in.

What's Included
Documentation integrity review
F-tag prevention strategies
Documentation integrity review
Ongoing Support

Ongoing PCC Support

Training doesn't end when the session does. For facilities that want a long-term partner, Ongoing PCC Support provides continuous monthly access to expert help — keeping your team sharp, your system optimized, and your documentation survey-ready year-round.

Basic
  • PCC question access during working hours (evenings & Sundays)
  • Monthly PCC update summary — what changed and what it means for your documentation workflow
  • Email support — responses within 1 business day
  • Up to 2 hours of support per month
Request Pricing
Premium
  • Everything in Standard
  • Quarterly workflow review — a live walkthrough of one PCC workflow per quarter to identify drift and reinforce best practice
  • New hire PCC orientation — up to 2 one-hour sessions per month for new staff
  • Priority phone & email support
  • Up to 10 hours of support per month
Request Pricing

Ongoing Support is designed for facilities that have completed initial training and want a long-term partner to keep documentation sharp and survey-ready. Start with Foundations or Foundations Plus to train your team — then add a retainer to protect that investment. Pricing available upon inquiry. Reach out to discuss the plan that fits your facility.

Ready to Strengthen Your Team?

Complete the Training Needs Assessment and receive a customized proposal within 5 business days. No obligation.

Complete Your Training Needs Assessment Now
Service Area
Nationwide (Virtual) · Regional (On-Site)
Availability
Evenings & Weekends — New Slots Within 2–3 Weeks
Delivery
On-Site or Virtual